Shipping Policy

Thank you for shopping with Elefair! We work hard to ensure your order is processed smoothly and reaches you as quickly as possible. Please review our shipping guidelines below.

📦 Order Processing

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

🌎 Shipping Locations

We currently ship to:

  • All U.S. states

  • U.S. territories

  • Select international countries (varies by product; shipping costs may differ)

If an item is not eligible for international shipping, it will be noted at checkout.

🚚 Shipping Methods & Delivery Time

Estimated delivery timeframes after your order is shipped:

  • Standard Shipping (USA): 3 to 8 business days

Delivery times may vary based on weather, holidays, customs delays, or carrier issues.

💲 Shipping Costs

Shipping fees are calculated at checkout based on:

  • Order weight

  • Shipping destination

  • Chosen delivery method

From time to time, Elefair may offer free shipping promotions on selected orders.

🚫 Shipping Restrictions

We do not ship:

  • To P.O. Boxes for certain oversized items

  • Hazardous materials (e.g., specific liquids or chemicals)

  • Items restricted by customs or local import laws

If your order includes restricted items, we will notify you before processing.

📦 Split Shipments

To ensure faster delivery, your order may arrive in multiple packages.
You will receive a separate tracking number for each shipment.

🛑 Delayed or Lost Packages

If your order is delayed or tracking shows “delivered” but you haven’t received it:
Email us at support@elefair.com with your order number.
We’ll work with the carrier to resolve the issue as quickly as possible.

❓ Need Help?

Our team is here to assist you with any shipping or delivery questions.
📧 support@elefair.com
⏱ Fast responses within 24–48 hours.