Contact Us
Live chat & voice (fastest)
Start a chat or call — 24/7, typical first reply under 2 minutes. Order questions, returns, payments, seller onboarding, driver support.
General & buyers: support@elefairtech.com · Sellers: sellers@elefairtech.com · Legal/DMCA: support@elefairtech.com (subject "Legal") · Press & partnerships: info@elefairtech.com
Elefair International Inc
New York, NY, USA
Response times
| Channel | Target |
|---|---|
| Live chat | First reply within 2 minutes (24/7) |
| Voice call (in-app) | Within 10 minutes during hours |
| Within 1 business day | |
| Buyer Protection claims | Decision within 5 business days |
| Seller verification | 1 business day |
Last updated October 22, 2026